BHJOB15656_16113 - (EUC) Operations And Support Specialist (Bilingual)
Ottawa, ON (Canada)
Android Cloud Windows
The recruitment team at Myticas Consulting is looking for an experienced (EUC) Operations and Support Specialist who would be interested in a contract opportunity offered within the Ottawa, ON region.
Security Clearance Required: Enhanced Reliability.
Maintain service tickets and provide detailed documentation of all work. You must be able to analyze data and identify trends in issues received as well as resolve complex issues using the training you have been provided on the application and associated systems.
Solid knowledge and experience with personal computer hardware and software
Knowledge of Windows 10
Strong problem solving and analytical skills(Troubleshooting)
Working knowledge of networking principals
Excellent customer service skills
Ability to interact effectively in a team environment
Working knowledge of MS Office(Power Point, MS Word) with a strong emphasis on Excel
Familiarity with workstation management processes and tools (e.g. patching, sw distribution)
Bilingual, On-call rotation, Ability to work overtime when called upon
Nice to have:
A working knowledge of Cloud Environments
Canada Post business knowledge
Working knowledge of Android 10
- provided by Dice