BHJOB15656_16113 - (EUC) Operations And Support Specialist (Bilingual)

Myticas LLC

Ottawa, ON (Canada)

Category: Support

Published on: 02 May 2021
Contract Type: Contract

Android Cloud Windows

The recruitment team at Myticas Consulting is looking for an experienced (EUC) Operations and Support Specialist who would be interested in a contract opportunity offered within the Ottawa, ON region.

Security Clearance Required: Enhanced Reliability.

Maintain service tickets and provide detailed documentation of all work. You must be able to analyze data and identify trends in issues received as well as resolve complex issues using the training you have been provided on the application and associated systems.

Must Have:

    Solid knowledge and experience with personal computer hardware and software
    Knowledge of Windows 10
    Strong problem solving and analytical skills(Troubleshooting)
    Working knowledge of networking principals
    Excellent customer service skills
    Ability to interact effectively in a team environment
    Working knowledge of MS Office(Power Point, MS Word) with a strong emphasis on Excel
    Familiarity with workstation management processes and tools (e.g. patching, sw distribution)
    Bilingual, On-call rotation, Ability to work overtime when called upon

Nice to have:

    Powershell Scripting
    Batch Scripting
    A working knowledge of Cloud Environments
    Canada Post business knowledge
    Working knowledge of Android 10

- provided by Dice

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Job Source: Dice (Will expire by: 2021-06-16 00:00:00)

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